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QUESTION 1
A desktop computer is exhibiting artifacts on the screen after prolonged use. A technician has already updated the video drivers and ran all operating system updates.
Which of the following is the MOST likely cause for this?
A. Defective cabling
B. Outdated system BIOS
C. Incorrect GPU firmware
D. Overheating GPU
Correct Answer: D

QUESTION 2
Which of the following types of cables are MOST likely to be used to connect to an external hard drive? (Select TWO). 220-801 pdf
A. Molex
B. SPDIF
C. eSATA
D. HDMI
E. USB 3.0
F. CAT6e
Correct Answer: CE
220-801 dumps
QUESTION 3            220-801 dumps
A user wants to store a personal video to view at a later time. Which of the following types of media is the LEAST expensive with a maximum capacity of 750MB?
A. USB drive
B. DVD-R
C. Blu-Ray
D. CD-R
Correct Answer: D

QUESTION 4
A user is asking for recommendations on building a PC that will primarily be used for gaming. Which of the following should the technician recommend? (Select TWO).
A. 7.1 sound card
B. CAD video card
C. Virtualization support
D. Thunderbolt expansion cards
E. RAID controller
F. High-end video card
Correct Answer: AF

QUESTION 5
A user is watching streaming video on a home network, but experiences buffering and delays when there are too many people on the network. 220-801 pdf Which of the following is MOST likely to resolve the issue?
A. Disable SSID broadcast
B. Setup UPnP
C. Enable QoS
D. Configure DMZ
Correct Answer: C

QUESTION 6
A technician is troubleshooting a desktop PC. When the power button is pressed, the fan momentarily spins and the PC does not boot. 220-801 dumps Which of the following components is MOST likely the problem?
A. CPU
B. CMOS battery
C. RAM
D. Power supply
Correct Answer: D

QUESTION 7
A technician is troubleshooting performance issues with a desktop PC and hears clicking noises coming from inside the case. Which of the following is the MOST likely cause?
A. Low voltage power supply
B. Failing magnetic hard drive
C. Corrupted Solid State Drive
D. Overheated RAM
Correct Answer: B

QUESTION 8
Ann, a business traveler, calls her company’s help desk reporting that she cannot connect to the hotel’s Internet. Which of the following is the FIRST troubleshooting step the help desk technician should advise?
A. Verify WiFi is enabled
B. Check the proxy settings
C. Contact the hotel’s front desk
D. Boot into Safe Mode
Correct Answer: A

QUESTION 9
A computer is running very slowly and there is a clicking sound coming from the tower. 220-801 pdf Which of the following is the BEST course of action?
A. Format the drive and install the OS.
B. Partition the drive. Format the drive and install the OS.
C. Backup data. Format and install the OS.
D. Backup data. Replace the drive and install the OS.
Correct Answer: D

QUESTION 10
When troubleshooting a motherboard that has no power, which of the following steps would the technician do FIRST? 220-801 dumps
A. Use a multimeter tester.
B. Use a post card tester.
C. Replace the motherboard with a new one.
D. Make sure the computer is plugged in.
Correct Answer: D

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